Now it’s time for the fun part, where we work together as a team to turn your vision into a reality. We will contact you to begin the process and discuss more specific design concepts. This usually involves communicating based on your preference via phone, email, and /or text. At that time, we will provide you with a tentative date to begin the Design Phase.
The fit and placement of your custom strap is extremely important. Every musician is different, so we have a unique process to ensure that our customer has the perfect fit. We send you a measuring kit, which comes with assorted pieces of leather, string, and instructions. This not only ensures an exact fit, but it also helps us to determine the design space available for your art.
Please make sure to email photos of the musician with their instrument and the measuring kit assembly tied in place. We will need photos that identify each of the connection points, the measuring tape increments, and body to instrument shots.
We are happy to assist with any questions you have regarding the measuring kit. However, we cannot begin any design work (layout, mockup, patterns, etc.) until we have the returned measuring kit, photos, and hard copy of the signed Terms page. The sooner that you return your measuring kit, the sooner we can begin working on your order. Unless special arrangements are made, measuring kits not returned within 90 days will result in your order being cancelled and the deposit or funds forfeited.
Once received, we examine the data and will contact you to go over the design selection as sketches are prepared, photos are exchanged, and layout/mockup is done. This design phase may span over hours, days, weeks, or months depending on the customer design selections and our workload at the time.
We will email you a conceptual sketch. After we receive your initial approval, we will prepare final sketches with a layout. Please note that if you end up adding or changing the design after the initial quote has been given, we may need to add an additional charge to your invoice. Follow this link to learn about scheduling for production: READ MORE – SCHEDULING