When your order is complete and ready to ship, we will take pictures of the finished strap for our records and for online marketing/website use. All orders will include printed copies of the Warranty Paperwork, Care Instructions, and the Final Invoice. Once the project has shipped, tracking Info is sent to the customer and auto tracking email updates are set up. If the strap was not paid in full, the final balance is due upon receipt and satisfaction. Orders are usually shipped via the US Postal Service.